Your information privacy is our commitment
This policy explains in detail how your personal information is collected, stored, and kept safe on the 66fb platform.
1. Introduction & Scope
66fb is a safe and reliable online gaming platform for users in Bangladesh. We believe that protecting the privacy of users' personal information is a fundamental responsibility. This privacy policy applies to the use of the 66fb website and its related services.
When you register, log in, play games, or contact us on 66fb — you provide certain information. This policy determines how that information will be used. By continuing to use 66fb's services, you are considered to have given your consent to this privacy policy.
This policy has been prepared in accordance with the applicable data protection regulations of Bangladesh and international industry standards. We may update this policy from time to time; continued use of the service after any changes will be considered acceptance of the updated policy.
2. What Information We Collect
2.1 Information You Provide Directly
When you create an account on 66fb or contact us, the following information may be collected:
- Full name and date of birth (for age verification — the service is available only to those aged 21 or above)
- Mobile number and email address
- National ID or passport number (when identity verification is required)
- Financial transaction details: information related to bKash, Nagad, Rocket, Upay, or bank transfers
- Content of communications with our support team via live chat or email
2.2 Automatically Collected Information
Certain information is automatically recorded while you use the 66fb platform:
- IP address and device type (mobile, tablet, desktop)
- Browser type and operating system
- Session duration, pages visited, and click patterns
- Information collected through cookies and similar tracking technologies
- Transaction history and gaming activity logs
2.3 Information Received from Third Parties
In some cases, information may be received through third parties, such as payment processors or identity verification services. In such cases, the privacy policy of the relevant third party will also apply.
3. How Collected Information Is Used
66fb uses your information only for the following legitimate purposes:
4. Information Sharing & Disclosure Policy
66fb does not sell, rent, or transfer your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:
4.1 Service Provider Partners
Only the minimum necessary information is shared with selected trusted partners for payment processing (bKash, Nagad, Rocket, Upay, bank), identity verification, and technical infrastructure management. These partners are contractually bound to comply with 66fb's strict data protection guidelines.
4.2 Legal Obligations
66fb may be legally required to disclose relevant information as part of a court order, a directive from a regulatory authority, or a legal process.
4.3 Emergency Security Situations
Information may be shared with relevant authorities in the interest of preventing and investigating fraud, money laundering, or other serious illegal activities.
5. Information Security Methods
66fb adopts industry-standard technical and organisational measures to ensure the security of your information:
- SSL Encryption: All information transmitted between the website and users is encrypted using SSL/TLS technology.
- Secure Data Storage: Collected information is stored in encrypted databases and protected from unauthorised access.
- Access Control: Only authorised staff can access the information they need within their specific area of work.
- Regular Audits: Regular system testing and assessments are conducted to identify security vulnerabilities.
- Two-Factor Verification: Additional verification methods are applied to enhance account security.
- Staff Training: Our staff receive regular training on data protection.
However, it is not possible to guarantee 100% security on the internet. You are therefore requested to keep your account password confidential and to contact us immediately if you notice any suspicious activity.
6. Cookies & Tracking Technologies
6.1 What Are Cookies?
Cookies are small text files stored in your browser. The 66fb platform uses various types of cookies that improve your browsing experience.
6.2 Types of Cookies We Use
- Essential Cookies: Required to maintain login sessions and ensure security.
- Functional Cookies: Remember your language preferences and other settings.
- Analytics Cookies: Collect anonymous statistics to understand how the platform is used.
6.3 Cookie Controls
You can accept or reject cookies through your browser settings. However, disabling essential cookies may cause some platform services to not function properly.
7. Your Rights & Choices
As a 66fb user, you have the following rights regarding your own information:
- Right to Access: If you want to know what information we hold about you, write to us at [email protected].
- Right to Correction: If any of your information appears to be incorrect or incomplete, you may request that it be corrected.
- Right to Deletion Request: In certain circumstances (such as after closing your account), you may request that your information be deleted. However, some information must be retained for a specified period due to legal obligations.
- Objection to Processing: For marketing communications, you may withdraw your consent at any time.
- Data Portability: In some cases, you may request that your information be provided in a common format.
To exercise these rights, email [email protected] or contact us through 24/7 live chat. We will process your request as soon as possible.
8. Data Retention Period
66fb retains your information for as long as it is necessary to provide the service or is legally required. The general policy is as follows:
- Active Accounts: All necessary information is retained for as long as the account remains active.
- Closed Accounts: Even after an account is closed, financial and identity verification information is retained for a set period due to legal obligations.
- Transaction Records: Transaction records are retained for a specified period in accordance with financial regulatory requirements.
- Customer Support Communications: Retained for a limited period for the purpose of issue resolution and quality improvement.
9. Minors & Age Restrictions
66fb's services are for those aged 21 or above only. We do not knowingly collect any personal information from those under the age of 21. This is ensured through an age verification process at the time of registration.
If we are informed that information from a minor has been collected for any reason, we will immediately arrange to delete that information and close the relevant account.
If you believe that a minor has registered on 66fb, please let us know at [email protected].
10. Changes to the Policy
66fb reserves the right to update this privacy policy from time to time. In the event of changes:
- The updated date on this page will be changed.
- Users will be notified of significant changes when logging into their account or via email.
- Continued use of the service after any changes will be considered acceptance of the new policy.
It is therefore recommended to review this page regularly.
11. Contact Us
Data Protection Enquiries
If you have any questions, requests, or complaints about this privacy policy, please contact us. We provide support in both Bengali and English.
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